The secret tricks Apple store staff use to push certain products | WHAT REALLY HAPPENED

The secret tricks Apple store staff use to push certain products

It all started with an insult.

An Apple store customer in Australia complained that a store employee had "questioned my intelligence" by insisting he use Apple Pay for a transaction.

Also: Apple was right, people love expensive iPhones

That customer was fed up with the pushiness and walked out.

I, however, wanted to help him. I wanted to see if this behavior was widespread. So I walked into a couple of Apple stores to learn whether its salespeople really are incentivized to push certain products or services.

None would admit to any sort of commission payments.

I did, though, receive word from former Apple store employees who said, in essence, that these salespeople may not appreciate everything that's really going on.

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